Peter Kearns has steered the success of hundreds of eCommerce companies and brands in his career. He has more than 15 years of experience guiding and coaching businesses in advertising, marketing, and eCommerce, specifically the Amazon.com Marketplace. Peter is a former member of Amazon’s seller services team.
While at Amazon, Peter was held positions in strategic sales and sales leadership. During his time at Amazon he collaborated with hundreds of sellers and brand owners helping them successfully launch on the Amazon marketplace generating more than $300 million (and counting) in gross merchant sales.
Peter is currently a partner and director of brand and marketplace expansion with eGrowth Partners overseeing a series of services he created to help brands and eCommerce companies grow on the many Amazon marketplaces worldwide. Combined with the suspension prevention expertise of the other partners (formerly Online Sales Step by Step), his clients grow their business, stay compliant and avoid problems with Amazon. Prior to eGPs, he was director of customer success for Feedvisor.
How to identify patented products to avoid further problems?
Can you send a card with the product asking not to give negative feedback but let seller know so he can try to help client?
Best places to learn about Amazon.
What are the ways Amazon business USA can grow, especially CPG brand, Amazon Fresh, Amazon Local and Amazon Basics?
Amazon’s new review policy.
How can a seller manage ODR when customers do not communicate with the buyer?
Is there any point in trying to explain root cause of an A-Z claim that was settled due to refund and get it off the metrics?
Can you insert a thank you card which has your web address in order for the client to claim his 1 year product warranty?